COVID-19 Statement: March 18, 2020
Wednesday, March 18, 2020
To our valued clients and providers:
The health and safety of Nevada Health Solutions (NHS) team members, and the ability to provide dependable uninterrupted service for our clients, members and providers, is always our top priority. We have a response team monitoring all developments and advisories related to Coronavirus Disease 2019 (COVID-19) on a daily basis who are closely relying on guidance from the CDC, the WHO and local and state public health authorities and will respond accordingly as appropriate to their direction.
The nature of our business allows for most NHS staff to effectively work remotely as outlined in our Business Continuity Plan (BCP). This policy has been routinely tested and will be fully activated by end of business tomorrow.
With that, clients, providers and members should expect seamless delivery of services during this difficult time for us all. When the BCP is activated, the security of the information exchanged between you and NHS will remain intact as it does under normal operating procedures given the virtual environment in which our employees operate.
If you have any questions regarding this communication or our response to the Covid-19 pandemic, please reach out to Nancy Nikolski, Sr. Director @ 702-281-8014.
Please be safe and we will keep you updated.
Senior Director, Nevada Health Solutions
702-281-8014 | Direct Line